If something's off, tell me. I'm one person, I read everything, and I want to fix it.
Pick whichever is easiest. They all reach me.
The quickest way is inside Cinebun. Press Feedback at the bottom of the sidebar, or go to Settings, then Help. Pick a bug or an idea, say what happened, and press Send.
Nothing leaves your computer until you press Send. It sends what you type, your app version and computer type, and which screen you were on. If you leave the box checked it also sends a screenshot of the Cinebun window, which can show client names, so uncheck it if you'd rather not. What the beta sends
In Settings, then About, press Copy diagnostics, and paste it into an email to me. It's eight short lines about your computer, so I can reproduce what you're seeing:
The app version, your operating system and its version, the processor type, how much memory the computer has, how much disk space is free, the Electron version Cinebun runs on, and your language setting.
That's all. It never has your name, file paths, clients, or money. It only goes anywhere if you paste it somewhere yourself.
If I invited you to the beta, the email came from me, and replying to it works. Say what's going on and I'll write back.
If your code doesn't work, or you lost the email, tell me the address you signed up with and I'll sort it out.
Email hello@cinebun.app. It helps to say what you were doing, what you expected, and what happened instead. A diagnostics paste is a bonus.
Your work lives on your computer, so I can't see it or open it to look. I only see what you send me. That's spelled out here.
Not in the beta yet? Ask for a code.